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Winter Weather Alert
Several NCFB offices may be impacted by winter weather.
Due to inclement weather, several of our offices across the state will be closed or
opening late on Thursday, February 18.
We apologize for any inconvenience and encourage you to take advantage of our online and phone options as outlined below.
Resources
Log in with your user name to access our Customer Portal to pay insurance premiums, receive your bills electronically, and report losses online.
Click here to make a one-time payment to your insurance policy with a credit card or E-check. You may also call 1-800-584-1143. Please have your 7 digit policy number and zip code from your billing notice available when you make your call.
Click here to make a one-time payment to your member dues with a credit card or E-check. You may also call 1-800-624-8932. Please have your member number and zip code from your membership billing notice available when you make your call.
Click here to report a claim without logging in.
Other Resources
Common Questions
Questions about your bill or the claims process? Here are answers to questions that we are frequently asked.
Insurance Terms
Insurance terminology can seem complicated. This glossary might help you better understand your policy.
Contact Us
Customer Support
Our customer service team is available to answer your questions. Click below to contact us via email, or call us at (919) 782-1705 (M-F, 8:15 am – 5:00 pm, ET)
Email us: customerservice@ncfbins.com
Ask Your Agent
Our agents are always willing to help if you have any questions.
Contact Us By Mail
North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427