Notice something different?

Our website has a new look. We hope you’ll like it!

Notice something different?

Our website has a new look. We hope you’ll like it!

To improve your online experience, we’ve optimized our website for use on both computers and mobile devices. As you navigate through the site, you’ll notice that everything you need is much easier to find. And, more enhancements are coming! By the end of 2020, our virtual makeover will include the claims reporting process. Next, we’ll be working to update the Customer Portal in 2021.

We’re excited to deliver this enhanced experience. If you’d like to provide feedback, send an email to customerservice@ncfbins.com with “Website Refresh” as the subject.

While we work on these enhancements, no service or function that you’re accustomed to using will be disrupted. For your convenience, we’ve included links below to our most frequently used features.

Resources


Other Resources

Common Questions

Questions about your bill or the claims process? Here are answers to questions that we are frequently asked.

View Our FAQs

Insurance Terms

Insurance terminology can seem complicated. This glossary might help you better understand your policy.

View Our Insurance Terms

Contact Us

Customer Support

Our customer service team is available to answer your questions. Click below to contact us via email, or call us at (919) 782-1705 (M-F, 8:15 am – 5:00 pm, ET)

Email Us

Email us: customerservice@ncfbins.com

Ask Your Agent

Our agents are always willing to help if you have any questions.

Find Your Agent

Contact Us By Mail

North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427