You will be able to access your accounts after you migrate to our updated Customer Portal.

We have upgraded our Customer Portal and mobile app in order to provide a better user experience. In addition to enhanced security and functionality, the Customer Portal has been redesigned to work better across all device types, regardless of the size of the screen.

All you need to start the migration is your current User Name, Password and registered email address. If you have having difficulty migrating, please contact Customer Service for additional assistance.

Our merge additional accounts option during migration makes accessing all of you accounts more convenient. For example, if you have multiple accounts using the same email address, y can now merge them all into one, easy-to-access account. Simply, select which accounts you'd like to merge.

Don't see one of your policies listed? Its quick and easy to add policies once you migrate, using the Account section of the Customer Portal.

For your convenience, your email address will be your new user name after you migrate. We are also strengthening our password requirements for your security.

For most accounts, Automatic Payments will move over seamlessly. However, we recommend reviewing these options in the Billing section of the Customer Portal once you migrate.

If you've received an email informing you that your Automatic Payments have been discontinued, or if you are migrating during migration, your Automatic Payment settings will be affected. However, you can re-enroll or update your Automatic Payment settings for those policies immediately after completing the migration process.

2-Step Verification adds an extra layer of security to your account. We will ask you to authorize access to your account by providing us with a 6-digit code that is sent to your email address or mobile phone number you provide during migration.

Yes! We will ask you to confirm your preferences during the final stage of migration. Keep in mind that if you have policies on E-Bill and want to receive text alerts for billing notices, you'll need to add and verify a mobile phone number during the 2-Step Verification and Password Recovery process on the Security Details screen.