We’re here to help.

We are doing everything we can to help recover from Hurricane Penelope.

We’re here to help.

We are doing everything we can to help recover from Hurricane Penelope.

Have hurricane damage? Use our hurricane claims line.

Hurricane Resources

Here are some helpful resources to help you prepare and stay safe.


For up-to-date models and paths, we recommend the following sites:


For information on how to be prepared for the storm, we recommend the following resources:


Interested in a monthly payment plan? E-Billed policies are eligible for monthly billing. First, enroll your policy or policies in E-Bill via the Customer Portal. Then ask your agent, associate agent, or customer service representative in your local office to submit a monthly payment plan request for the desired policy. (Please don’t forget this important second step.)

File a Claim

Log in to File a Claim

Already have an account? Filing through the portal is quicker and easier.

File Without Logging In

Don’t have an online account? You can also file a claim online without an account.

File With Your Agent

You can also file your claim by calling your agent, and we’ll take care of the rest for you.

Find Your Agent

Disaster Preparedness and Recovery

Storm damage can be overwhelming, so let us help you know where to start. We cover what to do before, during and after a disaster so that you can be prepared.

Read Guide

Resources & Guides

Common Questions

Questions about your bill or the claims process? Here are answers to questions that we are frequently asked.

View Our FAQs

Insurance Terms

Insurance terminology can seem complicated. This glossary might help you better understand your policy.

View Our Insurance Terms

Contact Us

Customer Support

Our customer service team is available to answer your questions. Click below to contact us via email, or call us at (919) 782-1705 (M-F, 8:15 am – 5:00 pm, ET)

Email Us

Email us: customerservice@ncfbins.com

Ask Your Agent

Our agents are always willing to help if you have any questions.

Find Your Agent

Contact Us By Mail

North Carolina Farm Bureau Insurance Group
P.O. Box 27427
Raleigh, NC 27611-7427