CONTACT US
Make a Payment
Once you register you can:
- Make One Time payments online.
- Setup recurring payments any time of day or night.
- Sign up to receive E-Bills and get email reminders when your bill is due.
- View your Policy Documents online including Proof of Insurance cards.
- Email your agent at your convenience.
You don't need to register your account to pay your insurance bill!
- Make payments via Bill Matrix just like before.
- Contact Bill Matrix if you have any questions about your payments.
OTHER PAYMENT OPTIONS:
View AllPay by Phone
To make an insurance payment by phone, call 1-800-584-1143.
Please have your 7-digit policy number and zip code from your billing notice available when you make your call.
Phone payment service provided by Bill Matrix
Pay at Your Bank
We also accept third party electronic payments from over 3,000 third-party financial institutions, as well as online bill-pay service providers such as MyCheckFree.com. If using your bank�s online bill pay service, please be sure to use the 7-digit policy number when setting up the payment. In addition, a separate payment account will need to be created for each of your NCFB Mutual Insurance Company policies. You may also check with your bank to see if it is one of the 3,000 financial institutions eligible to receive NCFB Mutual Insurance Company bill notices via email.
Pay in Person
Locate your local Farm Bureau office to make a payment by credit card, personal check or money order, or cash.
County Office Locator
Pay by Mail
You may mail your payment to NC Farm Bureau Mutual Insurance Co 
PO Box 27427 Raleigh, NC 27611-7427. Please include the payment stub from the bottom of your billing notice.
PAYMENT QUESTIONS:
- For questions about your bill and payments made through My Account, please contact North Carolina Farm Bureau Mutual Insurance Company Customer Service at (919) 782-1705 Monday through Friday between the hours of 8:15 and 5:00 ET. As an alternative, you can email us at customerservice@ncfbins.com.
- For questions about payments made through our One-Time Payment System, please contact Bill Matrix Customer Support at (888) 333-4065.
Please have your membership number and zip code from your membership card available.
You can find your membership number and zip code on your membership card.
- We accept MasterCard, VISA, Discover and electronic check.
- Payments authorized after 6pm ET will be posted to your account the next business day.
- If your membership is inactive, please contact your county office for the total amount due.
OTHER PAYMENT OPTIONS:
View AllPay by Phone
To make a membership payment by phone, call 1-800-624-8932. Please have your membership number and zip code from your membership card available when you make your call.
Phone payment service provided by Bill Matrix
Pay at Your Bank
We also accept third party electronic payments from over 3,000 third-party financial institutions. If using your bank�s online bill pay service, please be sure to use your membership number when setting up the payment. In addition, a separate payment account will need to be created for any of your NCFB Mutual Insurance Company policies.
Pay in Person
Locate your local Farm Bureau office to make a payment. County Office Locator
Pay by Mail
You may mail your payment to NC Farm Bureau Federation - PO Box 27766 - Raleigh, NC 27611. Please include the stub from the bottom of your membership billing notice.
PAYMENT QUESTIONS:
- For questions about your bill and payments made through My Account, please contact North Carolina Farm Bureau Mutual Insurance Company Customer Service at (919) 782-1705 Monday through Friday between the hours of 8:15 and 5:00 ET. As an alternative, you can email us at customerservice@ncfbins.com.
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For questions about membership payments made online, please contact Bill Matrix Customer Support at
(888) 333-4065.
